Privacy Policy
GAREN INDUSTRIAL uses personal information to answer business inquiries, prepare quotations, support orders, and operate this website. This policy explains what we collect and what we do with it.
Information we collect
When you contact us or submit a request, we may collect your name, organization, job title, business address, email, phone number, requirement details, and any files or comments you choose to provide. If you become a customer or supplier, we may also maintain transaction, account, tax, shipping, and payment-administration records outside this website.
Our hosting and security services may record IP address, browser type, device information, referring page, pages requested, date and time, and technical events needed to deliver and protect the site.
How we use information
- Respond to questions and quote requests
- Research products and contact suppliers
- Process and support customer orders
- Evaluate supplier and teaming inquiries
- Maintain business and procurement records
- Protect the site and prevent misuse
- Meet legal and contractual duties
- Improve website content and service
When information is shared
We may share relevant information with manufacturers, distributors, freight providers, service providers, professional advisers, and other parties needed to price, fulfill, deliver, or support a request. We may also disclose information when required by law, legal process, contract, audit, or a valid government request, or when necessary to protect rights, safety, or property.
GAREN INDUSTRIAL does not sell personal information for money. We do not use business inquiry information for unrelated consumer advertising.
Cookies, analytics, and server logs
The site may use essential cookies or similar local storage needed for operation and security. Hosting providers may keep server logs. If analytics or additional cookie-based tools are added, this policy should be updated to describe them and any choices available.
Retention
We keep information as long as reasonably needed for the purpose collected, including customer service, quotation history, contract performance, records retention, dispute resolution, security, and legal duties. Retention periods vary with the record and the applicable transaction.
Security and sensitive information
We use reasonable administrative, technical, and physical measures suited to the information and the business. No internet service can promise perfect security.
Do not use general website forms for protected data
Do not submit classified information, controlled unclassified information, export-controlled technical data, payment-card numbers, passwords, health records, Social Security numbers, or other sensitive personal information. Contact us first to arrange an appropriate method.
Your choices
You may ask to review or correct business contact information you previously submitted, subject to legal and recordkeeping limits. You may also ask us to stop nonessential communications. Because this site is directed to business and government users, it is not intended for children under 13.
Questions and updates
Privacy questions may be submitted through the contact page. We may update this policy as the site, services, or law changes. The effective date below identifies the current version.
Effective date: October 24, 2026.